AI Revenue Concierge — Your Legacy

Your business is losing revenue right now.

Every missed call, every unanswered enquiry, every website visitor who left without booking — that is revenue your business earned and never collected. We build the system that captures it.

See how it works View pricing

Skellig Bay — AI Concierge

Most businesses are invisible after hours.

A guest enquires at 9pm. Your phone is off. Your inbox is unread. By 9am the next morning, they have already booked somewhere else. This happens hundreds of times a year in every hospitality, clinic, and service business in Ireland.

Speed to lead is the single biggest unconverted asset in any booking-driven business — and the technology to fix it now exists, is affordable, and is being ignored by most of your competitors.

5 min

The window that matters. If you respond to a web enquiry within 5 minutes, you are 21× more likely to qualify that lead than if you wait 30 minutes. Most businesses take hours — or never respond at all.

Source: InsideSales / XANT — Response Time Matters

63%

of leads who enquire today will buy from someone within 90 days. The question is whether they buy from you or from a competitor who answered faster.

Source: Harvard Business Review — The Short Life of Online Sales Leads

How it works

From first enquiry to booked revenue — automatically.

The system works across your website chat, WhatsApp, email, and phone. Every interaction is logged, tracked, and attributed. You see the revenue it generates.

A visitor arrives with intent

A guest lands on your website at 11pm. A tourist in a Kerry car park searches for rooms. A patient finds your clinic on Google at the weekend. They are ready to book. They want an answer now, not tomorrow morning.

Web · WhatsApp · Instagram · Email

Your AI Concierge answers instantly

Within seconds, your AI Concierge greets them in a premium, on-brand voice. It understands what they need — rooms, dates, party size, dietary requirements, appointment type — and responds intelligently. Not like a chatbot. Like your best front-of-house person.

It qualifies, then books or routes

The concierge qualifies the enquiry — budget, dates, group size, urgency — and either completes the booking directly, sends a payment link, or routes the lead to you with a full summary of everything discussed. No lead falls through. No context is lost.

Booking · Payment · Human handoff

Automated follow-up captures what slipped

If a visitor leaves without booking, the system follows up at 1 hour, 24 hours, and 72 hours — by email, SMS, or WhatsApp. Most businesses lose 40–60% of their enquiries to silence. This recovers them.

Email · SMS · WhatsApp recovery sequences

You see every euro it generated

A live dashboard shows response times, qualification rate, bookings completed, revenue attributed, recovery rate, and upsell performance. You know exactly what the system is worth. You only pay a success fee on tracked, confirmed outcomes.

Live ROI dashboard · Monthly report

The transformation

What changes when the system is live.

Without the system

✕ Enquiries arrive after hours and get no reply

✕ Staff manually follow up — or forget to

✕ No record of who enquired or why they left

✕ Missed calls become missed bookings

✕ Competitors who answer faster win the booking

✕ No visibility into what leads are worth

✕ No-shows cost revenue with no recovery

✕ Upsell happens only if a human thinks to mention it

With Your Legacy AI Concierge

✓ Every enquiry receives a premium reply in seconds

✓ Follow-up runs automatically across every channel

✓ Full conversation and contact log in your CRM

✓ Missed calls trigger an instant text-back with a booking link

✓ You answer before any competitor even sees the enquiry

✓ Live dashboard shows attributed revenue in real time

✓ Reminders and reschedule links reduce no-shows

✓ Upsell sequences trigger automatically at the right moment

Industries

Built for every business that runs on bookings.

The same core system, trained and tuned for your specific industry — the language, the booking flow, the questions your customers actually ask.

Hotels & Accommodation

High-value bookings, seasonal peaks, after-hours enquiries that vanish by morning. The highest ROI use case for this system.

Direct booking recovery

Room upgrade & upsell

Group & wedding enquiries

Late checkout / add-on offers

Restaurants & Pubs

Missed reservation calls, event enquiries, private dining requests — the system handles them all and recovers the ones that almost got away.

Reservation management

Private dining & events

Large group booking

Automated reminder sequences

Dental & Clinics

Every empty appointment slot costs real money. The system fills them, reminds patients, and reactivates lapsed clients — automatically.

Appointment booking

No-show reduction

Recall & reactivation

Treatment enquiry handling

Tours & Experiences

Tourists move fast and book on impulse. If you are not there in the moment, the moment is gone. The concierge is always there.

Instant availability response

Group & private tour booking

Seasonal campaign automation

Add-on & upgrade offers

Small Businesses

You do not need a large team to compete with one. The AI Concierge gives every small business the front-desk presence of a premium operation — at a fraction of the cost of a single staff hire.

Quote & enquiry handling

Appointment scheduling

Lead qualification

Follow-up automation

Luxury & High-Ticket Services

Where discretion and tone matter as much as speed. The concierge speaks your brand language precisely — premium, calm, unhurried — while ensuring no enquiry is ever lost.

Brand-aligned response voice

Consultation booking

Discreet qualification

Human handoff on demand

What it does

Every automation your business needs to close.

Instant lead response

Replies to web, WhatsApp, Instagram, and email enquiries within seconds. Every time. Day or night.

Lead qualification

Captures name, dates, party size, budget, and intent before a human is ever involved. You only spend time on warm, qualified leads.

Abandoned enquiry recovery

Follows up at 1 hour, 24 hours, and 72 hours if no booking is confirmed. Switches channels if needed.

Missed-call text-back

If a call is missed, an SMS goes out within seconds with a booking link and the AI Concierge on standby.

Appointment reminders

24-hour and 2-hour reminders with a reschedule link. Fewer no-shows. More revenue from every filled slot.

Upsell automation

After confirmation, the right upsell triggers at the right moment — upgrades, add-ons, dining, packages.

Review generation

After a successful service, an automated message requests a Google review at exactly the right moment.

Human handoff

Any customer can request a person at any time. The handoff is instant, with full conversation context passed to your team.

Revenue dashboard

Live view of response time, bookings completed, revenue attributed, recovery rate, and no-show rate. Updated in real time.

Reactivation campaigns

Past customers and cold leads are re-engaged automatically on a seasonal or triggered basis.

The numbers

What this is worth to a real business.

A hotel handling 200 enquiries per month, converting at 25%, with an average booking value of €400, is generating €20,000/month from confirmed bookings. If the system recovers just 15% of previously lost enquiries, that is €3,000 per month in revenue that was simply not being captured before.

You pay a success fee on confirmed, attributable outcomes. Not on conversations. Not on impressions. On revenue.

Average response time reduction

Hrs → <1min

Enquiry recovery rate (avg)

15–40%

No-show reduction with reminders

Up to 60%

Lead qualification rate improvement

21× faster

You pay success fee on

Confirmed outcomes only

Pricing

Setup once. Pay for results.

Every plan includes a one-time setup fee, a monthly management fee, and a success fee only on confirmed, attributable bookings. You never pay commission on enquiries that don't convert.

Starter

€500–€1,000 setup

Then €250–€500/month + small fixed fee per booked outcome. For cafés, small businesses, local service providers.

✓AI Concierge on your website & WhatsApp
✓Lead qualification & CRM logging
✓Abandoned enquiry follow-up (email + SMS)
✓Appointment reminders
✓Missed-call text-back
✓Monthly performance report
✓Human handoff at any point

Talk to John

Growth

€1,000–€3,000 setup

Then €500–€1,500/month + outcome fee. For hotels, restaurants, B&Bs, dental clinics, tourism operators.

✓Everything in Starter
✓Multi-channel: web, WhatsApp, Instagram, email
✓Booking system integration
✓Upsell & add-on automation
✓Review generation sequences
✓Reactivation campaigns
✓Live revenue dashboard
✓Monthly optimisation call with John

Start this project

Premium

€3,000+ setup

Then €1,500+/month + performance share on attributable revenue. For hotels, resorts, luxury services, multi-location businesses.

✓Everything in Growth
✓Full Stripe Connect revenue attribution
✓Multi-location deployment
✓Custom AI voice & brand training
✓SMS & voice call integration
✓Multilingual concierge
✓White-glove onboarding
✓Weekly reporting + quarterly strategy

Have a conversation

All plans include a minimum 3-month term. Success fees are charged only on confirmed, attributable outcomes — not enquiries. Instalments available on setup fees.

John Tyler

Forbes Coaches Council Member 12 articles on Forbes.com Your Legacy University

I've spent years watching businesses lose revenue to slow response times, unanswered enquiries, and absent follow-up systems. The technology to fix this is now accessible to every business — not just enterprises with large tech budgets. I build these systems personally, and every client gets direct access to me. This is not a software subscription. It is a partnership built around your revenue.

See the work

@yourlegacyuniversity

Your best enquiries are happening right now. Are you answering them?

A 20-minute conversation with John is enough to see whether this is the right fit for your business and what the realistic revenue impact looks like.

WhatsApp John Email John See the portfolio

AI Concierge systems disclose their AI nature in line with EU AI Act Article 50. Human handoff is always available on request.